This means Domino’s will have to fight the accessibility claims in court.

However, the Supreme Court refused to review the court’s decision. They wanted the Supreme Court to make an executive decision.

They claimed that the legal system has no clear rules on technological accessibility. They argued that the Act can’t apply to digital platforms that weren’t even envisioned when it was created in 1990. The court agreed with this argument, stating that the “alleged inaccessibility of Domino’s website and app impedes access to the goods and services of its physical pizza franchises-which are places of public accommodation.”ĭomino’s recently took this decision to the Supreme Court and asked them to review the court’s decision. His attorneys argued that the Americans with Disabilities Act (ADA) requires businesses with physical locations to make their websites and other online platforms accessible to those with disabilities. When his screen reader wasn’t able to do so on both the app and the website, he decided to sue them. A blind man named Guillermo Robles tried to order a pizza on Domino’s mobile app. He attempted to use his screen reader, an assistive technology that translates what appears on a digital screen into audio. This has opened up some very interesting discussions on the future of technology and accessibility. One of the most recent to hit headlines is Domino’s accessibility lawsuit. This has created an increasing number of complex legal issues. Despite this, many feel the legal system cannot keep up. Technology is accelerating rapidly in both efficiency and frequency. Posted in: Content Operations, Content Production, Customer Insights, Legal, News, Technology

Dominos website problem